CRM 2015 – New Features. Let the drooling begin.

Multi-Entity Quick Find (Da best) :

Global Advanced Find :

Custom & OOB Hierarchies (Booyah!): &

Calculated Fields :

Nested Quick Create Forms :

Condition Operators (Above and Under for Hierarchies) : &

Branching Business Process Flows (Awesome) :

Social Listening (for On-Premise) :

Unified Service Desk (Customer Service focused & cross app integration with CTI/Telephony):

Rollup Fields (Huge):

More to come. Looking forward to seeing the CRM Power View client in action. This will bring CRM into the major leagues with BI Visualization.


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